SMS Messaging — Your Choice
TruthStone PM offers AI-powered SMS coordination for property management. Whether you're a property owner, tenant, or service provider, participation is entirely your decision.
How it works — you decide
TruthStone PM uses an AI agent to coordinate maintenance requests, vendor scheduling, and property updates via text message. Before you receive any messages, you must actively choose to opt in. No one — not your landlord, not your property manager, not TruthStone — can enroll you without your explicit consent.
If you prefer not to use SMS-based AI coordination, that's completely fine. Alternative communication methods are available. Just contact us at alexander@truthstonepm.com to discuss other options.
Written Consent During Onboarding
In some cases, tenants and service providers may choose to provide written SMS consent during property onboarding rather than texting START. This is always voluntary. The written consent form includes the following language:
What is TruthStone PM?
TruthStone PM is an AI-powered property management communication agent that coordinates maintenance requests, vendor scheduling, and property updates between tenants, property owners, and service providers. Messages are strictly operational and service-related — we never send marketing, promotional, or advertising content.
How do I opt out?
Reply STOP to any message from TruthStone PM at any time. You will receive a one-time confirmation that you have been unsubscribed. No further messages will be sent. You can also contact us at alexander@truthstonepm.com to request removal.
What if I don't want to use SMS?
No problem. SMS coordination is entirely optional. If you prefer another method of communication for property management matters, contact us at alexander@truthstonepm.com and we'll work with you on an alternative.
How do I get help?
Reply HELP to any message, or email us at alexander@truthstonepm.com.
Contact
TruthStone PM
Email: alexander@truthstonepm.com
Phone: (213) 699-4149